- Take care of hotline incoming service calls professionally from customers covered China, Hongkong,
Taiwan,India, Singapore, and America.
- Provide phone support professionally to solve basic problems about security system.
- Coordinate local CS staff to provide on-site service required by clients via email and phone in time,
and assure all service requirement are distributed and assigned on time.
- Record all service requirements in NetSutie system in time, and make sure all information recorded accuracy.
- Support client to manage their security system, such as proximity cards adding/canceling, badge cards
- Strong customer service sense and skills.
- Good communication and coordination skill, a good team player with strong responsibility.
- Have a passion for customer service, and be able to work under pressure to deliver high quality and effective
service to our client.
- Good English(oral and written), can communicate with foreign customers.
Interested Candidates, please send your application letter & CV to firstname.lastname@example.org