Physical Security as a Service

A proactive, preventive approach to security management is much more effective than reacting to isolated incidents. Physical Security as a Service (PSaaS) provides clients with proactive security management by ICD professionals. We monitor and analyze security data, looking for unusual or suspicious activity which can help us predict and prevent security issues from occurring in the first place.  

Our Service Operations Center

Specialists based in ICD’s Service Operations Centers (iSOC) in Shanghai and Melbourne remotely monitor and analyze security systems installed at sites across the Asia Pacific from a centralized location.


Our professionals provide:

  • Event management — dealing with notifications from multiple security systems
  • Event reduction — analyzing data and trends for proactive security management
  • System HealthWatch — health monitoring of systems to prevent maintenance issues

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