Latest News


Convergint to Acquire Prosys Services, Expands Presence in Australia

 

Convergint, a global leader in service-based systems integration, today announced plans to acquire Prosys Services, an Australian tier-one provider in security management. Prosys Services is Convergint’s third acquisition in Australia, adding 124 colleagues, a deepened presence in New South Wales (NSW), and a new office in the Australian Capital Territory (ACT). 


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ICD opens new upgraded Service Operations Center in Shanghai

 

ICD has officially opened a new, upgraded Service Operations Center in Shanghai, known as our iSOC. A special opening ceremony, attended by CEO, Tony Wang, VP Service and Strategic Accounts, Ricky Du, and VP Sales & BD, Aimee Zhang, took place to showcase the center’s state-of-the-art technology and optimized service processes.

 


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Effective ways to mitigate cyber risk

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Securing your security systems

 

Today‘s connected world is witnessing an unavoidable rise in cyber threats. Although most organizations put great care in securing their core business IT networks, the same standards are often overlooked for physical security networks. This leaves a significant gap for cyber criminals to breach into the corporate network. 


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ICD: your trusted cybersecurity partner

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Introducing our APAC drawing center

 

Earlier this year, ICD opened a dedicated drawing center in Bangalore, India, to deliver first-class, consistent technical drawings to our global accounts across Asia Pacific. 

 


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Solution walk through: a smart, healthy building

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Innovative solutions for a smart, healthy building

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The importance of emergency mustering


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Incorporating drones in your physical security solution

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Securing data centers: experience, expertise, execution


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Comprehensive data center solutions: from electronic security to insight and efficiency


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ICD Convergint APAC expands foothold with the acquisition of Diebold Nixdorf’s Asia Pacific Electronic Security Business

ICD Security Solutions, a Convergint company, today announced the acquisition Diebold Nixdorf’s (NYSE: DBD) Asia Pacific Electronic Security Business.  


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Practical applications of AI video analytics

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Fast-track your back to office plan using existing technology

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Transform your video surveillance with AI video analytics


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Savvy sales: how technical training is transforming our sales team

Whilst our technical training programs and assessments are integral to ensuring engineers deliver high quality service, technical training at ICD doesn’t stop there.

 


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Comprehensive technical training for professional engineers

 

In our mission to be our customers’ best service provider, our colleagues’ professionalism and their ability to deliver high quality service is essential to achieving customer satisfaction. For our engineers working on the frontline, a key part of this is their technical ability, which not only enables them to provide better service to our customers, but also provides career development opportunities in ICD.


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Looking back at an extraordinary year...

 

2020 was a memorable and extraordinary year for everyone. 

 

At ICD, we too faced many challenges. We had to change the way we work and find ways to continue to service our clients and keep connected with colleagues. But despite all this, we've come out of 2020 even stronger than ever! 

 

Before we race into 2021, let's take a moment to look back some highlights and achievements from 2020. 


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Let's Talk Technology: the 2020 ICD SSE Conference


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Future Workplace: Implementing seamless mobile access for Canva


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Smart Workplace: increasing efficiency and improving staff experience


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Understanding Microsoft's role in building a smart future

The ICD team at the 2020 Microsoft China Partner Conference, photo courtesy of Microsoft
The ICD team at the 2020 Microsoft China Partner Conference, photo courtesy of Microsoft

 

On October 28, a team of leaders and cloud & AIoT experts from ICD Security Solutions joined the 2020 Microsoft China Partner Conference Empowering Industries for a Connected Future, held in the Shangri-La Hotel, Beijing.

 


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Global reach, local service: ICD's latest expansion in South Korea

 

ICD is thrilled to announce the successful registration of ICD Security Solutions Korea Limited, a legal entity in South Korea. This follows on from developments in the Philippines and Australia earlier this year as ICD continues to expand in Asia Pacific in order to provide better service to customers in the region. 

 


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Convergint and ICD announce one customer service portal for client sites worldwide

 

We expect to be our customers’ best service provider! - Convergint Technologies and ICD Security Solutions (Convergint in APAC) have successfully completed an integration of our online customer service platforms iCare and NetSuite to provide customers with a single service portal for sites worldwide through iCare. The successful deployment of an integrated portal marks a significant milestone for Convergint as a global security service provider, providing a more efficient and automated approach to serving our customers globally.  

 


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