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Latest News

Fri

24

May

2019

Troubleshooting Support in 4 Steps

Our customer service team is available 24/7 to respond to system troubleshooting issues, helping ensure any problems with your system are dealt with quickly and efficiently. 


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Fri

10

May

2019

iSOC – what does it stand for?

 

At ICD we are committed to being our customers’ best service provider.

 

So, how do we achieve this in our maintenance services

 

Through our processestools and - most importantly - our colleagues.

 

 

Dedicated personnel, standardized processes

 

Our ICD Service Operations Center in Shanghai, is our centralized location for dealing with clients’ day to day service requests. Dedicated, trained specialists receive service calls, provide technical support and deploy engineers to client sites to resolve troubleshooting issues.


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Mon

29

Apr

2019

Stronger Together - Women in Security Event, Shanghai

On Friday 26th April, ASIS Shanghai Chapter hosted their third Women in Security event in Shanghai, sponsored by ICD Security Solutions.

 

Held at the beautiful Kathleen’s Waitan, the event brought together over 40 female professionals working in various security roles in Shanghai. As a traditionally male-dominated industry, it was impressive to see so many women in attendance, all of whom hold security management and security operations roles for large, global companies.


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Mon

22

Apr

2019

What does the future of the security industry hold?

Last week, ICD held a small industry focused event which gathered security professionals from four finance and accounting firms for an exclusive workshop in Songshan Lake Dongguan, South China.


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Thu

18

Apr

2019

Three Events, Two Days...

 

Last week was a busy week across ICD as we hosted and attended three events in three locations in two days… 

 


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Tue

16

Apr

2019

Serious about training, committed to self-improvement

Our 2018 Management Development Program Level 2 (MDP2) drew to a close last week as this season’s participants attended their last classes in Hong Kong. The 2018 class included 10 colleagues from five countries each holding different roles in various departments – perfect for exchanging ideas, sharing information and learning from each other. 

 


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Tue

02

Apr

2019

The Power of Acting Together


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Mon

01

Apr

2019

Convergint Australia Recognized by Genetec


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