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Understanding Microsoft's role in building a smart future

The ICD team at the 2020 Microsoft China Partner Conference, photo courtesy of Microsoft
The ICD team at the 2020 Microsoft China Partner Conference, photo courtesy of Microsoft

 

On October 28, a team of leaders and cloud & AIoT experts from ICD Security Solutions joined the 2020 Microsoft China Partner Conference Empowering Industries for a Connected Future, held in the Shangri-La Hotel, Beijing.

 


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Global reach, local service: ICD's latest expansion in South Korea

 

ICD is thrilled to announce the successful registration of ICD Security Solutions Korea Limited, a legal entity in South Korea. This follows on from developments in the Philippines and Australia earlier this year as ICD continues to expand in Asia Pacific in order to provide better service to customers in the region. 

 


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Convergint and ICD announce one customer service portal for client sites worldwide

 

We expect to be our customers’ best service provider! - Convergint Technologies and ICD Security Solutions (Convergint in APAC) have successfully completed an integration of our online customer service platforms iCare and NetSuite to provide customers with a single service portal for sites worldwide through iCare. The successful deployment of an integrated portal marks a significant milestone for Convergint as a global security service provider, providing a more efficient and automated approach to serving our customers globally.  

 


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Security meets AIoT

 

At ICD, we are constantly seeking ways to utilize technology to enhance our service.

 

ICD was recently invited to Microsoft's Shanghai AI and IoT Insider Lab to kick-off further partnership between the companies to support our vision of technology driven service. A certified Microsoft Independent Solution Vendor (ISV), ICD, going forward, will be working closer with Microsoft’s AI and IoT experts to leverage their knowhow and expertise to accelerate the development of our services and solutions.  

 


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Powerful Stories | Superheroes disguised in ICD uniform

Every month, ICD receives countless appreciation emails from clients. 

 

There is one group of colleagues who feature heavily in these emails. Colleagues who are constantly running between client sites, looking into problems, finding solutions. No matter what challenge they face, they approach it calmly and collectively.

 


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Powerful story: Wowing clients in remote locations

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ICD attends BEED education event to share solutions for a smart, safe, secure campus

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A new frontier in the Philippines

 

ICD Security Solutions, a leading service-based system integrator, today announced the successful registration of a legal entity in the Philippines. This is the latest in a series of ICD expansions in Asia Pacific.

 


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Comprehensive solution for K12 international school in China

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Powerful Stories: Superwoman software engineer


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Powerful Stories | Providing support in critical times

 

With the uncertainties, risks and changes brought into our lives in the current global pandemic, now, more than ever, it is important to support each other. We must support those around us, and we hope that in return, others will also extend a helping hand to us when we are in need.

 

Today, we share with you a story about support. About one engineer who went out of his way to support a client in critical times. But the result could not have been delivered without the help and support of his colleagues, family, and partners. 


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Service vs ServicePlus: Story 2

 

Encountering a faulty hard drive in your security system can be extremely problematic. If there is no full time, dedicated security professional at your site carrying out daily checks, it can be very difficult to identify this problem.

 

But late discovery can have drastic consequences. 

 

In worst case scenarios, it can cause system failure and result in extensive loss of video surveillance footage or other important data.

In this week's Service vs ServicePlus story, we take a look at this critical issue. Through a real case, we demonstrate and how early discovery through proactive management can reduce risk and save time and money.

 


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Three touchless solutions for a post-Covid-19 environment

 

As companies worldwide take steps to resume normal operations and employees begin to enter the workplace once again, there is a real need for infection prevention and control in public and shared spaces. Effective procedures and protocols are essential, but there are also a number of physical solutions which can help reduce risk and exposure to Covid-19.

 

We present three touchless solutions which can easily be implemented at your site to reduce transmission through contact with contaminated surfaces. These touchless access control solutions can help reduce risk and build a safer site in a post Covid-19 environment. 

 


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Powerful 'ICDer' Stories | Who's on the other end of the line?

 

We present the latest star in our series of stories about the people who make up ICD. Let's find out who we're meeting today...

 


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Service vs ServicePlus: Story 1

 

Every year, ICD encounters hundreds of cases of security system failure at clients' sites caused by UPS failure. This is a critical issue which can result in extended system downtime, exposing sites unnecessary to risk. 

 

How can this disruptive issue be avoided?  We present you with two scenarios: Service vs ServicePlus

 


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ICD and Convergint Technologies expand capacity in New Zealand

 

ICD Security Solutions (Convergint Technologies APAC), a leading service-based system integrator, today announced expansion in Oceania with the hiring of a dedicated regional resource in Auckland, New Zealand. 

 


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Powerful 'ICDer' Stories | Engineer or 'Designer'?

 

We want to share a series of stories about the people who make up ICD. From our frontline workers to our backend colleagues – the ordinary to the extraordinary. We want to show their power, acknowledge their great work and inspire others.

 


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Exclusive: ICD launches ServicePlus in China

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What can security professionals learn from Covid-19?

Covid-19 has changed the world. Over the last few months, people and organizations have adapted to new norms and new ways of operating. While some changes are temporary, many procedures, standards and habits will be changed for good.

 

So how does this outbreak affect the way we look at physical security? How should security professionals adapt and procedures change, now and into the future? We spoke with four security managers to hear what they have learnt so far.

 


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How do masks affect facial recognition solutions?

 

Facial recognition technology has seen major growth and a lot of hype in the security industry, and beyond, in recent years. However, as wearing a face mask has become common practice in countries worldwide since the outbreak of Covid-19, there is an obvious question: 

 

How do masks affect the performance of facial recognition solutions?

 


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5 solutions to help prevent the spread of COVID-19

 

The COVID-19 pandemic continues to pose a threat to people in countries across the world. In some regions and industries, employees are already (or are still) working onsite but risk of infection still remains. Companies have a responsibility to take effective prevention and control measures to reduce the risk of the virus spreading in the workplace, and facilitate contact tracing should an infection occur. 

 


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Thermal screening solutions to assist in CoViD-19 control

 

The outbreak of the novel coronavirus CoViD-19 has recently caused widespread concern across China and worldwide. Early symptoms of the virus include having a fever and a dry cough, so timely and accurate monitoring of people with a fever in public and shared spaces can play a significant role in containing the epidemic and ensuring effective infection control.  

 

So, which kind of fever detection is accurate, efficient and safe? And which solution is best for deploying in different scenarios? We spoke with several solution partners to find out more. 


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A special notice to all clients in Greater China

Keep fighting Wuhan! Keep fighting China!
Keep fighting Wuhan! Keep fighting China!

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Convergint Technologies expands APAC business with the acquisition of Cerberus Technologies in Perth, Australia


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Looking back at 2019: the year in numbers

 

As we start a new year and a new decade, let's take a moment to look back at 2019 in ICD. Here's a summary of our 2019 achievements and end-of-year data from across APAC!


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