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Latest News

Wed

17

Jul

2019

Convergint Ranked #1 in SDM's 2019 Top 100 System Integrators


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Mon

15

Jul

2019

Keep a close watch on your system's health

 

Maintenance for a system with tens, hundreds or thousands of devices is difficult, time consuming and costly. Moreover, keeping track of the performance of individual devices can be a laborsome or near impossible task.


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Thu

27

Jun

2019

5 Advantages of Onsite Security Professionals

 

One of our core services at ICD is providing clients with embedded security professionals to help manage security systems and operations at a site or across the region.


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Fri

21

Jun

2019

Tips from our iSOC: is your lock really broken?


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Wed

19

Jun

2019

Advanced Solutions & Integration: ICD's Dalian Security Workshop

Last week, ICD held a small-scale security workshop for industry professionals in the beautiful coastal city of Dalian, China. With the theme Advanced Solutions & Integration, the event welcomed 20 security managers from various industries, giving them the chance to learn about new technologies and solutions to help build a safer, more efficient site.

 


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Fri

14

Jun

2019

What is Convergint Social Responsibility Day?

June 7th was the 18th Annual Convergint Social Responsibility Day, a day when Convergint colleagues around the globe give their time, expertise and resources by volunteering in their local communities. 


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Tue

04

Jun

2019

How can new technology be applied as a practical solution?

 

We constantly hear about 'new technology', 'innovative solutions' and the 'latest industry trends'. But with so much information and so many options, how can you assess which technologies are relevant for your company and will deliver results?

 


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Wed

29

May

2019

Five solutions for school safety


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Tue

28

May

2019

Tips from our iSOC: opening a door in an emergency

"Our door won't open! What should we do?!"


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Mon

27

May

2019

ICD opens workstations in Thailand and Indonesia


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Fri

24

May

2019

Troubleshooting Support in 4 Steps

Our customer service team is available 24/7 to respond to system troubleshooting issues, helping ensure any problems with your system are dealt with quickly and efficiently. 


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Fri

10

May

2019

iSOC – what does it stand for?

 

At ICD we are committed to being our customers’ best service provider.

 

So, how do we achieve this in our maintenance services

 

Through our processestools and - most importantly - our colleagues.

 

 

Dedicated personnel, standardized processes

 

Our ICD Service Operations Center in Shanghai, is our centralized location for dealing with clients’ day to day service requests. Dedicated, trained specialists receive service calls, provide technical support and deploy engineers to client sites to resolve troubleshooting issues.


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Mon

29

Apr

2019

Stronger Together - Women in Security Event, Shanghai

On Friday 26th April, ASIS Shanghai Chapter hosted their third Women in Security event in Shanghai, sponsored by ICD Security Solutions.

 

Held at the beautiful Kathleen’s Waitan, the event brought together over 40 female professionals working in various security roles in Shanghai. As a traditionally male-dominated industry, it was impressive to see so many women in attendance, all of whom hold security management and security operations roles for large, global companies.


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Mon

22

Apr

2019

What does the future of the security industry hold?

Last week, ICD held a small industry focused event which gathered security professionals from four finance and accounting firms for an exclusive workshop in Songshan Lake Dongguan, South China.


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Thu

18

Apr

2019

Three Events, Two Days...

 

Last week was a busy week across ICD as we hosted and attended three events in three locations in two days… 

 


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Tue

16

Apr

2019

Serious about training, committed to self-improvement

Our 2018 Management Development Program Level 2 (MDP2) drew to a close last week as this season’s participants attended their last classes in Hong Kong. The 2018 class included 10 colleagues from five countries each holding different roles in various departments – perfect for exchanging ideas, sharing information and learning from each other. 

 


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Tue

02

Apr

2019

The Power of Acting Together


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Mon

01

Apr

2019

Convergint Australia Recognized by Genetec


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Fri

29

Mar

2019

ICD Receives Award from Axis Communications


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Fri

29

Mar

2019

Find Your Why - what inspires you?


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