No matter the time, or wherever we are across the globe, our utmost responsibility at ICD Security Solutions is to provide our customers with safe professional services.
Given the current challenges being created by COVID-19, our primary concern is for the health and safety of our colleagues and customers.
ICD Security Solutions has a full business continuity plan in place in response to COVID-19. It includes a strategy to reduce health risk to colleagues, minimize the risk of premises becoming a node of transmission, ensure plans are in place should colleagues be quarantined or infected, and ensure alternative arrangements with suppliers and customers so that business operations can continue.
In order to ensure safe conditions, we are following all guidelines and recommendations of local and national health agencies. This includes increased sanitation and availability of disinfectants, providing colleagues with proper protective equipment, leveraging remote workforce capabilities, providing additional medical resources and monitoring public health information as it is made available.
We are also adhering to local regulations surrounding quarantine and isolution across APAC, and are restricting travel and all but absolutely essential face-to-face meetings. We have put procedures in place in countries across the region to check the daily health of colleagues and keep a track of any contact with a confirmed case, so that we can take the necessary steps to trace contact history and undergo quarantine immediately.
We would like to thank our colleagues who are dedicated to being our customers’ best service provider even during this difficult time. We would also like to express our gratitude to our customers for their support. Thank you for your trust in our services, and for your tolerance in this unusual period. Our thoughts are with all those affected by the virus.
We are monitoring the situation in each country closely and will provide updates as necessary.
Scan our QR code to follow ICD on WeChat