Service Engineer-HongKong

Service Engineer-HongKong



Job Description

Main Objectives:

  • Service security systems and provide services to our clients. Troubleshooting and solving problems.
  • Ensure Customer satisfaction.
  • To be proficient in our products and technology.  Always improve ability.
  • Manage relations with existing clients.
  • Finish routine preventive maintenance on time according to ICD standards and policies.

Main Responsibilities: 

  • Work with the team to solve the client's security system problems in the earliest time.
  • Provide support and maintenance services such as routine preventative maintenance.
  • Produce system diagrams by AutoCAD.
  • Maintain long-term relationships with clients.
  • Increase customer satisfaction.
  • Ensure quality of ICD services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
  • Provide routine preventive maintenance.
  • General errand to assist team technically.
  • Attend non-business hour's emergency hotline call. (Compensation Leave is applicable)
  • Knowledge development such as access control, video, and alarm.
  • Report to service department manager.


  • Diploma or above in Electronics, Electrical or related discipline.
  • Strong self learning ability, work independently.
  • Good communication and interpersonal skills.
  • Knowledge in AutoCad.
  • On duty is required.
  • Have valid Security Personnel Permit (Cat D) is an advantage.
  • Fresh Graduate will be considered.
  • Candidates with less experience will be considered as Junior position

We offer 5 days work, competitive salary, bonus, medical & dental benefits, best-in-class training and development, attractive career advancement opportunities to the right candidate.


Interested parties, please send your application letter & CV including current and expected salary, date of availability to, or click "Apply Now".


 All information received will be kept in strict confidential and only for employment-related purpose.