Tips from our iSOC: opening a door in an emergency

"Our door won't open! What should we do?!"

What happens if your door won't open but you need an urgent solution, like if you or someone else is locked inside?


Try these three emergency solutions:



1. Use the break-glass and press where indicated to activate the "emergency door release" switch.




2. Reach out to the relevant department in your company and ask them to open the door remotely.


3. Try the "Key Switch" function by using the key to open the door.



And don't forget to call ICD’s 24hr hotline on  (+86) 4000 021 051 to report the problem! We'll arrange one of our professional engineers to come to your site and investigate the problem within hours.