Integrated Security System for Shanghai Flagship Store of Leading Jewelry Retailer


One of the world’s most prestigious luxury goods retailers approached ICD to assist them with the implementation of an integrated security system for their newly built flagship store in Shanghai. The project marked one of the client’s most important ventures in Mainland China to date and a key initiative of their growth strategy in one of the world’s most important high-end retail markets.

ICD was chosen to lead this project because of our demonstrated expertise in the unique requirements of security systems for high end retail sites. This was achieved thanks to our previous experience working with other luxury goods retailers throughout Asia.


The client required the security system to conform to their global security standards. This meant implementing a security management platform that had never been implemented anywhere in Mainland China up to that time. The local authorities in Shanghai also required that the site’s security system be integrated with the Shanghai Municipal Public Security Bureau.

Additionally, strict security standards were required under the terms of the insurance policy taken out by the client for the premises, including specific criteria for the installation of security equipment protecting the jewelry display cases, jewelry storage areas, on site safe and cash registers and other sensitive areas on the premises. Lastly, because the site was one of the client’s first ventures in Mainland China, there was no locally based server and the site had to be linked to the client’s North American server.

Our Solution

ICD helped the client to design and implement a security system based on the Honeywell security platform required  to meet their global security standards. All site entrance points and entrances to sensitive areas were fitted with access control equipment, including card readers, door contacts, buzzers  and break glass equipment. All access control equipment is directly managed by the site security management system.

Axis IP Cameras, as well as wall and ceiling-mounted motion detectors, were installed throughout all sales areas, elevator vestibule areas, the pantry, the IT room, and the skylight. Cameras were also installed at multiple angles in the storage and vault rooms, to ensure detailed visibility of all activity. The video surveillance system is integrated with the access control system and connected to the security monitoring facilities the Shanghai Public Security Bureau.

Glass break sensors and vibration sensors were installed on all display cabinets, while vibration and heat detectors were fitted by the onsite safe. A total of more than 120 alarm points are monitored by an Honeywell’s Vista 120 alarm control system and integrated with the security management system. The entire system is remotely managed and monitored by the client’s security team in Toronto, Canada.

The Result

ICD provided the client with a security solution that completely met the requirements of the local authorities, their insurance policy provider and their own global security standards. The system was implemented in just two months to the client’s complete satisfaction and they indicated a 100% likelihood that they would continue to use ICD as their security solutions provider for the Asia Pacific region based on the quality of services provided for the Shanghai project. We continue to support them with other pioneering ventures throughout Mainland China, Taiwan, Hong Kong, Singapore and India.



Luxury Goods Retailer Shanghai Case Stud
Adobe Acrobat Document 1.0 MB

Solution Overview:

Client: Leading Global Jewelry Retailer

Location:    Shanghai

Industry:  High End Retail


  • Integrated security system for pioneering flagship store in Shanghai
  • 21 access control doors and 78 IP surveillance cameras
  • Entire project completed in just 2 months.

Main Equipment Used:

  • Honeywell PRO 2200 Security Management System
  • Genetec Omnicast Video Management System
  • HID Card Readers
  • Vibration Sensors, Motion Sensors  and Glass Break Sensors
  • Axis IP fixed dome cameras
  • Axis PTZ  IP cameras
  • Honeywell Vista 120 Alarm Controller