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Going the Extra Mile at the ICD Sales Seminar


Go the Extra Mile – 5% extra makes 100% difference! 


This was the theme of our recent 2017 Sales Seminar, an event which brought together 60 ICD sales and management colleagues in Beijing for 2 days.


At ICD, our goal is to be our customers’ best service provider. So, how can we achieve this? We believe that one of the ways we can provide excellent customer service is by encouraging colleagues to take the initiative to go that little bit extra in every single service that we provide, from start to finish along the customer journey in ICD. By going the extra mile, we can go beyond what is expected of us and provide a superior customer experience.


This year’s sales seminar was a chance for colleagues to explore this theme further and be inspired about how to go the extra mile in work and in life. With each additional effort put in, we can build stronger, more meaningful relationships and gain more opportunities.


As well as learning and practising new skills, sharing success stories and challenges overcome (and yet to be), the event was also a chance for our sales teams from India, Singapore, Hong Kong and across China to get together, network and have fun!


Do you go the extra mile in work or in life? Why not give it a try!



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Move towards a 'smart office' by deploying a visitor management solution


A&S International, a reputable security industry magazine, recently featured ICD in a vertical solution special about 'smart office solutions', solutions which demonstrate a growing trend in corporate office management. 

Introducing several solutions which can help create a 'smart office', the article remarks that visitor management solutions, like ICD's visitor management solution, play an important role in keeping offices safe whilst also making them smart.


By analysing visitor data, companies can increase operational efficiency, improve customer experience, lower costs and prepare and conducting in-depth investigations. 

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